At Novumdigitalco S.A.S., we are committed to protecting the privacy and security of our users' personal information. This policy describes how we collect, use, and protect your data.
1. Information We Collect
We collect personal information that you voluntarily provide to us, including: full name, email address, phone number, basic financial information necessary to provide our advisory services. This information is collected when you complete forms on our website, request a consultation, or communicate with us.
2. Use of Information
We use your personal information to: provide personalized financial advisory services, communicate with you about your consultation or request, send relevant information about available financial support programs, improve our services and user experience, comply with legal and regulatory obligations.
3. Data Protection
We implement technical, administrative, and physical security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We use SSL encryption for all data transmissions and store information on secure servers.
4. Information Sharing
We do not sell, rent, or share your personal information with third parties, except: when necessary to provide our services, with your express consent, when required by law or competent authorities, with service providers who help us operate our business under strict confidentiality agreements.
5. Your Rights
In accordance with Law 1581 of 2012 and Decree 1377 of 2013, you have the right to: know, update, and rectify your personal data, request proof of authorization granted, be informed about the use of your data, revoke authorization and/or request deletion of your data, access your personal data free of charge.
6. Contact
To exercise your rights or if you have questions about this policy, you can contact us at: contacto@novumdigitalco.com or at our physical address: Carrera 7 No. 71-21, Tower B, Office 801, Bogotá D.C., Colombia.